Quest Diagnostics, Inc. (Non-PSC) in Houston is an administrative/logistics/lab-support location and is not accessible to the general population to access medical testing. The facility helps in specimen transportation, processing coordination, corporate operations, and provider-to-lab communications processes. Although this is a vital part of the regional infrastructure of Quest, the facility does not offer phlebotomy, patient registration, and direct diagnostic services. All the service to patients is managed at the local Quest Patient Service Centers (PSCs).
No. This center does not conduct any medical tests. In glucose tolerance testing, refer to a Quest Patient Service Center (PSC).
This facility does not receive samples, although the primary labs of Quest handle tests related to oncology. Specimens will have to be sent by your provider via a standard PSC.
Blood draw does not take place at this facility. Quest PSCs have to be booked with large volumes of collections.
Times of processing are based on the laboratory network of Quest. The majority of thyroid panels (TSH, T4) are filled in within 24–48 hours of a PSC requesting the specimen to be sent to the main lab.
It is not a patient-friendly location. At PSCs, there are interpreter services, or at the Quest customer support hotline.
Patient orders are not stored in Non-PSC facilities. Make a new requisition to your PSC unless your provider sends it electronically.
There are also non-PSC Quest locations within the complexes of medical offices, but they do not offer services to patients.
It is an internal location that can assist with corporate logistics, whereas the wellness program testing is carried out at PSCs.
Yes. The instructions of preparation and test details are on the web in Spanish via the site of Quest and MyQuest portal.
No. No specimen collection occurs in this place. Food sensitivity or allergy testing should be ordered in the PSC with a valid provider order.
No. This is not a place where a patient can make inquiries to anyone who visits there. Quest Customer Service and physical Patient Service Center (PSC) should answer questions concerning tests, billing, or results.
Quest Patient Service Centers do all blood draws, urine tests and diagnostic collections. The closest PSC is available on the Quest site or on the MyQuest application.
No. Patient drop-offs are not accepted in this facility. Samples are to be collected by a Quest PSC authorized or a Quest courier in a medical office.
Yes. Patients are not permitted to request courier pickups, however physician offices can arrange courier pickups over the logistics team associated with this location.
No. This is an internal operations location. To bill, ask insurance questions or to have patient support, please make use of the MyQuest portal or contact the Quest Diagnostics billing department on your invoice.
