1. What is the Trinity Specialty Pharmacy?
Trinity specialty pharmacy is a pharmacy that is involved with dispensing of drugs to complex or chronic illnesses. Our services include special care, delivery of drugs, and caring of the house.
2. What types of drugs do you sell?
We specialty drugs include our medications that treat cancer, autoimmune, HIV, hepatitis and rare diseases.
3. How do I make a refund to my prescription to Trinity Specialty Pharmacy?
You can ask your doctor to send your prescription to our pharmacy or you can refer to our pharmacy staff and they will do the arrangements.
4. Do you accept insurance?
No, we do not take the most insurance plans. We will explain you what you can be covered and our team will describe to you what you can get.
5. Can you help with preauthorizations?
Yes, we can assist in prior authorization process whereby we assist your provider of health care and your insurance company to approve your medication in the shortest time possible.
6. Do you offer medicine delivery?
Of course, we will provide your specialty drugs at no cost and secretly.
7. How would I refill my prescription?
Refill prescription may be made by calling our pharmacy, using our online portal or by signing a refill program.
8. What will occur should I have any questions about my medication?
The pharmacists are prepared to assist you to any question. During working hours, we can be contacted.
9. What should be done in case of side effects?
If you experience any side effects please call our pharmacy staff or call your medical practitioner. We can advise you on what to do with side effects or work out a new treatment program.
10. Which is the contact number of Trinity Specialty Pharmacy?
You can get in touch with us via telephone or mail or visiting our premises. Some of the contacts and working hours can be found on our website.
11. Do you subsidize the high cost pharmaceuticals?
Yes. Our team can help to find manufacturer initiatives, copay assistance, and foundation assistance to reimburse out-of-pocket costs of eligible patients.
12. Does Trinity Specialty Pharmacy liaise with my doctor?
Absolutely. We are in close contact with your caretakers and ensure that we obtain all your in-house dosing, monitoring of your therapy, previous approval, and refills.
13. Do you provide counseling of new therapies of medication?
Yes. A one-on-one consultation will be done by our pharmacists regarding the mechanism of action, mode of taking your medication, and how to address the side effects.
14. Do you receive any specialty medication management assistance?
Yes, we will offer medication alignment, adherence equipment, and reminders and follow-up on treatment to ensure that all treatments are properly and timely taken.
15. Cold-chain delivery on temperature-sensitive drugs?
Yes. To transport the drugs which require fridges to the customers, we use the temperature controlled wrappings to make sure that the drug has not gone bad.