1. How do we know the working hours at Quest Diagnostics?
Most places in Houston operate Monday to Friday 7: 00 AM to 5: 00 PM and some places are also operating during the weekends.
2. Can you be tested on food allergies?
Yes, Quest offers blood-based allergy tests of majority of common food allergens and sensitivities.
3. Availability of genetic testing?
Yes, Quest provides diverse genetic tests in case of health risks, ancestry and carrier status.
4. Do you offer drug and alcohol tests?
Yes, Quest performs DOT non-DOT, pre-employment and court-ordered drugs and alcohol testing.
5. Are there any corporate wellness programs of the biometric screening?
Yes, Quest partners with employers in order to offer biometric tests, wellness testing, and health tests.
6. Would my laboratory results be forwarded to my physician?
Yes- Results will be delivered automatically at the request of your referring provider.
7. Are you mobile phlebotomies?
Mobile can be used to collect certain programs and home-bound patients. Inquire with your local branch of Houston.
8. Is prenatal testing offered?
Yes, Quest has prenatal screening, NIPT (noninvasive prenatal testing) and lab services concerning pregnancy.
9. Are there certain directions of stool or urine sample drop-off?
Yes. Carry your sample and go by the direction stated in your sample kit and carry your sample to the front desk during the working hours.
10. How many customer services to make billing inquiries?
Billing support is available to you through portal MyQuest and by dialing the number printed on your bill.
11. Will I be required to test the order of a doctor?
Testes ordered by a physician are several but Quest does offer some tests that can be purchased by the consumer without necessarily visiting a physician.
12. How soon will I get my results?
Most of the routine tests take a maximum of 24-72 hours to receive responses. Specialty and genetic tests are time consuming depending on their complexity.
13. Can children be tested in Quest Diagnostics?
Yes. Quest has many locations offering blood draws and they are kid friendly as well as the staff has been well trained in handling kids in a kind way.
14. Do you believe in insurance on laboratory tests?
Quest is an insurance provider to most companies. The verification of the coverage and future out-of-pocket costs will be available to you at your local center.
15. Can I view my results online?
Yes. The MyQuest online portal or mobile application stores your results and is normally accessible to you as soon as they are posted.
