1. What is the purpose of the Houston Lab Facility?
This is a high-capacity, central processing diagnostic center to be used in the Quest locations throughout the Houston region.
2. Is it possible to test patients directly here?
No. This location cannot allow patients to walk in, they have to undergo testing at a Quest Patient Service Center.
3. What is the kind of samples that are handled here?
Blood, urine, swabs, tissue samples, genetic material, microbiology cultures and so on.
4. Is it a hospital and clinic lab?
Yes. The laboratory is used to perform extensive testing of hospitals, clinics, specialty providers, and employer programs.
5. Are you providing test result validation here?
Yes. Quality control and assessment of all results is done by certified laboratory professionals.
6. Do we have pathology facilities here?
Yes. The lab has specialized services of pathology, cytology, and tissue analysis.
7. Is it possible to approach this lab by providers?
Yes. When healthcare providers want to check the status of the tests, request logistics, or technical assistance, they can call the facility.
8. Is courier pickup available?
Yes. Medical offices can have their specimen picked up regularly across the region.
9. Do urgent specimens have a superior processing speed?
Yes. High-priority and STAT samples are given priority whenever it can be done operationally.
10. Is this a 24/7 lab?
Yes, the laboratory is twenty-four hour operational to assist in the round-the-clock testing requirements.
11. What is the average turnaround rate of the majority of tests at this facility?
Majority of routine tests are done within a 24-48 hour time frame and specialized or genetic panels are done in a longer period since they tend to be more complicated.
12. Does the facility process refrigerated/frozen specimens?
Yes. Cold-storage and cryogenic systems are dedicated to the maintenance of the correct temperature of sensitive samples.
13. Are there samples of research or clinical trials performed here?
Yes, the facility promotes the selective research programs and clinical trials diagnostics with the collaboration with healthcare organizations.
14. What is done to ensure specimen integrity when processing?
Quest has a bar coded tracking system, automated handling and multiple levels of verification of the accuracy and safety.
15. Does it have lab support of electronic provider integrations?
Yes. EMR integrations enable the receiving of results safely and effectively by the providers.
